Faq
Find solutions to common
queries about DRS.
These are the most commonly asked questions about DRS.
1. What products does DRS Global Traders export and import?
DRS Global Traders specializes in the export and import of premium food and beverage products. Our range includes:
- Manuka Honey: Finest quality from New Zealand
- Oils: Sunflower, Avocado, Mustard, Olive, Almond & more
- Flour: Globally sourced for all cooking and baking needs
- Grass-fed Cow Ghee: Nutrient-rich, traditional ghee for cooking and health
- Millets: Wholesome, full-grain varieties
- Pickles: Flavor-packed, authentic options
- Jaggery: Raw, powdered, and natural sweeteners
- Kiwi Concentrates: Vitamin-rich from New Zealand
- Chai Tea Spice Mix: Aromatic blend for tea and beverages
- Spices: Premium spices to elevate any dish
2. What is Farmingo?
Farmingoo is our retail brand focused on delivering high-quality, natural food products directly to consumers. Farmingoo offers the same premium products as DRS Global Traders, but in tailored retail packaging for home use, ensuring top-notch quality and freshness.
3. What are the different packaging options available for products?
We provide versatile packaging options, including bulk packaging for businesses, retail packaging for consumers, and customized solutions to meet unique branding or size requirements.
4. Can I order products in bulk?
Yes, we specialize in both bulk orders and retail packaging. Whether you’re a large retailer, distributor, or business, we can supply products in bulk, such as barrels or containers, to suit your needs. Our bulk options are available for all the products we offer.
5. Do you provide international shipping?
Yes, we provide international shipping for our export and import services. Our team ensures that all products are packaged securely and meet the food-grade standards required by the destination country. We aim to deliver your products with utmost care and in compliance with international shipping regulations.
6. Are your products compliant with food safety regulations?
Absolutely! All our products are carefully sourced and processed to meet the highest standards of quality and safety. We adhere to global food safety regulations and ensure that our products comply with food grades required by the importing countries. Whether it’s Manuka honey or oils, you can trust that our products are safe and of premium quality.
7. What makes Manuka honey so special?
Manuka honey is renowned for its powerful antibacterial properties and unique health benefits. Sourced from the pristine environments of New Zealand, our Manuka honey is the most potent and highest quality available. It is tested for its MGO (Methylglyoxal) content to ensure it meets the highest standards of purity and potency.
8. Can I get a sample of your products?
Yes, we offer product samples for potential bulk or retail customers. If you are interested in testing the quality of our products before making a larger commitment, please contact us, and we’ll arrange a sample shipment.
9. How do I place an order with DRS Global Traders or Farmingo?
To place an order, simply reach out to our customer service team through our website or contact us via email. Whether you need bulk orders or retail packaging, we’ll help you with the entire process from selection to delivery. Our team is here to guide you through every step.
10. How can I contact you for more information?
You can contact us through our website’s contact form, email, or phone. Our customer support team is always available to answer any questions you have about our products, packaging options, pricing, or international shipping.
11. Do you offer customized branding or private labeling for products?
Yes, we offer customized branding and private labeling for both bulk and retail packaging. If you are a business looking to have your own brand on our high-quality products, we can tailor the packaging to meet your specific branding needs.
12. What is the shelf life of your products?
The shelf life varies depending on the product. Manuka honey, for example, has a long shelf life due to its natural preservatives. Oils, flour, ghee, and other products will have varying shelf lives, which will be indicated on the packaging. Rest assured, we ensure that all our products are fresh and within their optimal usage periods when they arrive at your doorstep.
13. Are your products suitable for special diets?
Many of our products are suitable for a variety of dietary needs. For example, Manuka honey, millets, and ghee are often used in gluten-free, vegan, and paleo diets. We ensure that all product labels clearly indicate any relevant dietary information, and you can reach out to us if you have specific dietary concerns.
14. What makes your Chai Tea Spice Mix special?
Our Chai Tea Spice Mix is a blend of traditional spices perfect for enhancing your tea, coffee, or other beverages. The aromatic blend includes spices like cinnamon, cardamom, ginger, and cloves, creating a rich and flavorful experience. It’s the perfect way to bring the authentic taste of chai to your home or business.
15. Where do you source your spices from?
We offer a wide range of spices sourced from the spice capital of the world. Our spices are carefully selected from the best-growing regions to ensure premium quality, flavor, and freshness. Whether it’s cumin, coriander, turmeric, or more, we ensure our spices are authentic and perfect for any culinary creation.